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Front Desk Receptionist Atlanta, GA
Job Description: Front Desk Receptionist

Ortho Sport and Spine Physicians is a rapidly expanding orthopedic practice, with clinics in Georgia, South Carolina, and Tennessee. Additionally, there is an ambulatory surgery center in Atlanta. The practice specializes in providing state-of-the-art, minimally invasive treatment of complex neck and spine problems, as well as sports related injuries and conditions.
The Front Desk Receptionist position is responsible for welcoming patients, setting appointments, and checking patients in and out, while maximizing patient satisfaction and utilization of treatment rooms.


  • Welcome patients and visitors by greeting them in person or on the telephone; answering or referring inquiries
  • Optimize patient satisfaction, provider time, and treatment room utilization by checking in the patient in a timely fashion
  • Maintain patient accounts by obtaining, recording, and updating demographic and financial information
  • Schedule patient appointments at the end of the visit
  • Maintain open communication with pre-cert team regarding orders for daily patients


  • HIPPA and OSHA compliance; promote a safe work environment at all times
  • Excellent communication skills with the ability to communicate effectively with the patient, medical staff, insurance companies and others as relates to the case
  • Caring demeanor toward patients and co-workers
  • Clinical knowledge and familiarity with medical terminology
  • Working knowledge of computers, fax, copiers and other technology
  • Available to work at various locations, when needed
  • Strong administrative skills, with attention to detail and accuracy
  • Bilingual (English/Spanish) is a plus
  • Prior medical receptionist experience, preferably in a spine or orthopedic setting is a plus


  • High School Diploma or GED required
  • Associate or higher degree preferred
  • 3-years medical front desk experience

Ortho Sport and Spine Physicians is an Equal Opportunity Employer and does not discriminate in its employment practices on the basis of race, religion, sex, color, national origin, age, disability, citizenship, genetic information, veteran status, military service, or any other characteristic protected by federal law or Georgia law.

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Our Client Reviews

4.8 / 5.0

Based on 269 reviews

Jules F.

Surgery was a success my left knee is fully functional again. Langer and his staff was very helpful through this entire process they assigned me a top physical therapist Cara which was great at helping me to improve now just up to me to continue to condition myself back to the way I was physically before the injury and hopefully I never have to endure any future injuries that lead to surgery. Overall a great help and experience after surgery was completed. Thank You to Langer and his staff.

Dea'Mario F.

The Morrow location was a great experience for me. The staff was nothing less than perfect to me. I'm glad I chose this location.

Ricky J.

Ortho Sport & Spine Physicians are excellent in the work they do. They take their time with each patient and make sure you walk away with an understanding of exactly what you're going through. I have been a patient here twice and I could 100% assure you that you will have a great experience. Further the physicians are very knowledgeable and experienced at what they do. Moreover, the entire staff are welcoming and accommodating to your needs. I work in Entertainment, and have appeared several times on television (Google "David Wells and Ricky Johnson). I recommend and trust Ortho Sport & Spine Physicians.

Priscilla F.

The staff was great! They were patient, kind and courteous. The doctors were excellent! The doctors took the time to explain and patiently answer any questions I had.